Every customer negotiates their own deal

Honest pricing.
Compounding value.

Cardem is a deliberate B2B relationship, sized to your business. We start with a conversation about your markets, customers, and operational requirements, and we quote against that.

How pricing works

Four lines on your invoice. No surprises.

No transaction fees, no per-seat charges, no per-product fees, no usage cliffs. Pricing reflects the platform, the infrastructure, and the service.

Component What it covers Pricing shape
One-time
Setup fee
Provisioning, brand-asset onboarding, configuration support, training session, custom DNS and TLS, first week of close-attention support. Contact for pricing
Recurring
Monthly subscription
Cardem features, security patches, infrastructure cost, standard support, scheduled platform upgrades. Tiered by traffic and order volume. Contact for pricing
Project
Custom development
Net-new features funded by the requesting customer as a one-time fee. Built into Cardem and made available to all future customers. Contact for pricing
Optional
Premium support
Faster response time, dedicated channel, regular check-ins, priority on feature requests, named on-call engineer. Contact for pricing
Custom features become platform features

Every customer benefits from every customer who came before.

When a customer needs something Cardem doesn't yet do, it gets built into the platform behind a feature toggle. The funder gets it first. Every other customer can opt in over time. Custom-development pricing reflects the fact that the work eventually serves more than one customer.

Compounding feature graph CUSTOMER 01, JOINS YEAR 1 funded: customs, batch inventory, audit CUSTOMER 02, JOINS YEAR 1 funded: loyalty configurator, inherits everything before CUSTOMER 03, JOINS YEAR 2 funded: split-receipt purchase orders, inherits everything before CUSTOMER 04, JOINS YEAR 2 no custom development needed, every prior feature available FUNDED THIS RELEASE INHERITED, OPT-IN NEW, BEHIND TOGGLE
Pricing FAQ

The questions buyers usually ask.

Why no transaction fees?

Transaction fees punish you for growing and reward us for nothing. We charge for the platform, the infrastructure, and the service. If you scale ten times, our cost to support you doesn't scale ten times. Pricing reflects that.

Why no per-seat pricing?

Per-seat pricing forces you to economise on access. We'd rather every operator on your team have an account with the right role and the right permissions, with full audit-log visibility. Six admin roles, granular permissions, no head-count tax.

Why no public price page?

Cardem is a deliberate B2B relationship rather than a self-serve product. The right starting point is a 30-minute conversation about your markets, customs posture, payment providers, and operational requirements. We quote against that.

Can custom development be exclusive to me?

Generally no, and that's why custom-development pricing reflects amortisation across future customers rather than full bespoke cost. Funders get first access, configuration defaults set in their favour, and a release credit on the work. If a feature cannot be safely shared, we'll quote it separately.

Get a quote

No quote calculator. Just a conversation.

A 30-minute discovery call gets you an honest read on fit and a written proposal within five business days.

Contact for pricing